Why is my export slow?
Why is my export slow?
Sometimes exports may take longer due to larger or more complex workflows — this is normal for multi-tile pipelines with heavy AI processing.If it persists, just click the Feedback button on your canvas and we’ll help you resolve it as soon as possible.
How do credits work?
How do credits work?
Credits are consumed based on the AI models and tiles you use in your workflows. Different tiles and models have different credit costs depending on the processing involved.You can view your current usage anytime by going to Settings > Usage in the Mosaic editor.
View Your Usage
Check your credit balance and usage breakdown
What formats are supported?
What formats are supported?
We support most video formats. Feel free to import those long podcasts — Mosaic can handle it.
| Limit | Value |
|---|---|
| Max file size | 20 GB |
| Max duration | 300 minutes |
| Formats | MP4, MOV, and most common video formats |
How do I use Tiles?
How do I use Tiles?
Double-click on the canvas to open the tile picker. Start with a Video Input tile, then connect Creation or Action tiles to build your workflow.For a full walkthrough, check out How Tiles Work.